Medical professionals and administrators are always operating under stressful situations to provide optimal care for patients. This requires them to interact efficiently, minimizing delays in treatment. Recent months spent dealing with pandemic issues across the U.S, with an extreme concentration in New York, have made efficiency and effective collaboration – even remotely – more crucial than ever before.
Outdated Technology Impacts Healthcare Services
Hospitals and other healthcare institutions, including nursing care homes with elderly residents, rely on paper documents for admissions, medication lists, treatment orders, and many other records. Each of these important documents must be available for proper patient treatment, but an incredible 90% of healthcare providers still utilize antiquated fax technology to get documents to the providers who need them.
Printing, faxing, and handling paper documents puts patients, doctors, and nurses at risk in multiple ways:
- Paper documents can become contaminated with germs and viruses that expose both healthcare workers and patients to disease.
- Waiting for access to printers or fax machines can result in congregating in close proximity, against CDC recommendations for social distancing.
- Transmission of documents by fax can be time consuming, with the potential for errors in sending to the wrong number, problems with image quality, as well as the possibility of exposing electronic Personal Health Information (ePHI) in violation of HIPAA privacy rules.
How Document Management Benefits Healthcare Institutions
Implementing IT technology with a document management system (DMS) changes the way medical professionals on the front lines perform critical tasks:
- Modern multifunction printers (MFPs) that scan, copy, print, and fax replace outdated equipment from a variety of manufacturers – often serviced by different businesses.
- Creating, editing, distributing, and sharing documents electronically – without the need for hardcopy documents that can be lost, contaminated, or viewed by unauthorized personnel.
- Sharing and viewing electronic documents for collaboration on patient care from anywhere, even by doctors and nurses working remotely. Any device can provide instant access to critical information – laptops, tablets, or even smartphones.
- Security is essential for HIPAA compliance. Document management systems protect patient information with role-based security for user authentication, while storing all documents in encrypted form. Only personnel with proper credentials have access to confidential information or ePHI records.
Secure Document Management from Konica Minolta
Konica Minolta has long offered industry-leading multifunction printers that help businesses improve productivity while reducing printing costs:
- Eliminate unnecessary printing by scanning directly to any device
- Secure printing with authorization required before printing confidential documents
- Print from any device – whether working locally or remotely
- Eliminate outdated scanners, printers, copiers, and fax machines with a single energy-efficient device
- Audit logs that track every transaction – who printed what documents, and when
Mac Copy offers a full array of Konica Minolta MFPs ideally suited for the healthcare industry. Different areas of healthcare institutions have varying printing and document management needs. Nurse stations may call for smaller desktop units, while business offices and extended care facilities may instead require larger print volumes and more types of documents. Konica Minolta has the right device for every requirement.
Document Management from Konica Minolta
Combining secure document management from Konica Minolta with the company’s MFPs offers healthcare organizations important features that streamline information movement to boost productivity. Enterprise Content Management (ECM) from Konica Minolta provides functionality to manage documents and control access and editing authorities. Users can control the indexing of documents to provide ease of locating and searching for desired content. Automated workflow simplifies the distribution of documents and automatically route information to the proper individuals for action and notifications. Customizable workflow can be modified as needs change, or to accommodate special conditions in a healthcare institution. Kno2 Clinical Document Exchange provides healthcare institutions with a cloud-based solution for capturing documents and routing the information from Konica Minolta MFPs securely by Direct Message. Because of this technology, outmoded fax technology is eliminated, which speeds the transfer of information to those who need it.
Mac Copy – On the Front Lines for Healthcare
Document management powered by modern MFPs from Konica Minolta are on the front lines for healthcare providers, and offer many advantages such as:
- Ease of use from within the office or for remote work teams
- Eliminate multiple outdated devices with a single energy-efficient MFP
- Secure and auditable use of every MFP for internal control and HIPAA compliance
Mac Copy takes printing functions to the next level with Managed Print Services (MPS). Our MPS make healthcare printing even more efficient by:
- Providing a single point of contact for service and maintenance
- Monitoring printer use, both for efficiency and to ensure proper printer device placement
- Managing printer supplies
Healthcare providers have many tasks that are more critical than ordering toner and taking care of printer maintenance. MPS frees teams for addressing both patient-related activities and maintaining a healthy workplace.
Contact Mac Copy for complete information on boosting productivity, reducing printing costs, and improving patient care with modern multifunction printers and document management from Konica Minolta.